Frequently Asked Questions
The questions we answer most, grouped by topic, each linked to the page that covers it in full.
Plans, service areas and getting started
Do I have to sign a contract?
The Quarterly Plan has no contract. The Patriot and Freedom Plans include a 1-year service agreement.
How much does pest control cost?
Our pest control plans are $49, $79 or $99 a month. Sign up online for the Quarterly or Patriot Plan and your first visit is $99. Larger homes and properties require a free in-person inspection to confirm your plan.
What if pests come back between visits?
If covered pests show up between your scheduled services, text us and we'll come back and re-treat at no extra charge.
Do you serve my area?
We serve many areas throughout Southern IL, Western KY and South Central KY.
How soon can you come out?
Pick a preferred day, Monday through Saturday. Our office will reach out to confirm your time, and we work to fit every new customer into the earliest opening we have.
What about bed bugs or German cockroaches?
Text or call our office to discuss treatment and pricing.
Termites and Sentricon
Who can get a free termite inspection?
Anyone can book a free termite inspection. Your Service Advisor looks over your home for signs of termites and goes over your options.
What termite treatments does Liberty Pest Control offer?
Liberty Pest Control provides termite control in Paducah, Southern Illinois, Hopkinsville and Bowling Green, including free termite inspections, Sentricon, and liquid and pre-construction termite treatment.
Is Liberty Pest Control certified to install Sentricon?
Yes. Liberty Pest Control is a Certified Sentricon Specialist®.
What liquid termite treatment do you use?
Your Service Specialist applies Termidor® HE, a non-repellent liquid termite treatment made by BASF, to the soil around your home's foundation.
Do you offer pre-construction termite treatment?
Yes. Tell us about your project and timeline, and a Service Advisor will go over termite pre-treatment options with you or your builder.
Is Sentricon included in a plan?
Yes. The Freedom Plan includes Sentricon, with a termite inspection before Sentricon is installed.
Do you spray for termites?
Not the way a lawn or a room gets sprayed. For a liquid treatment, your Service Specialist applies Termidor® HE to the soil around your home's foundation. The Sentricon® system works differently again, with bait stations placed in the soil.
WDI inspections for buyers, sellers and realtors
What is a WDI inspection?
A WDI (wood-destroying insect) inspection is done when a home is being bought or refinanced. We check for visible evidence of termites and of damage from carpenter bees and carpenter ants.
How much does a WDI inspection cost?
$75 online. $100 by phone. Payment is due at the time of inspection, or call the office to place a card on file.
What form is the WDI report on?
Your WDI inspection results are reported on Form NPMA-33, the standard Wood Destroying Insect Inspection Report from the National Pest Management Association. It's approved for FHA and VA loans. Lenders set their own requirements, so ask your lender or real estate agent what your closing needs.
Who can request a WDI inspection?
The realtor, the buyer or the seller can request it. When you book, tell us how we'll get in and who's paying.
Where do you offer WDI inspections?
Liberty Pest Control provides WDI inspections for home sales in Paducah, Southern Illinois, Hopkinsville and Bowling Green.
Mosquitoes and ticks
When is your mosquito season?
Our mosquito season runs April through October. It helps to get set up before the season starts.
Where do you offer mosquito and tick control?
Liberty Pest Control provides mosquito and tick control in Paducah, Southern Illinois, Hopkinsville and Bowling Green, April through October.
Do you treat for ticks?
Yes. Tick control is an add-on to our mosquito control service, available April through October. We treat low-lying areas of vegetation and shaded foliage for ticks around your property.
Which plans include mosquito control?
The Mosquito Control Plan covers mosquito control on its own, and the Patriot and Freedom Plans include it with pest control, from April through October.
How do I prepare for mosquito service?
Treatment works best when standing water is gone. Empty buckets, plant saucers, toys and bird baths, and keep gutters clear. Unlock gates and keep dogs inside.
Do you spray for mosquitoes?
Yes, though it isn't a blanket spray of the lawn. Your Service Specialist mists the shady places where mosquitoes rest: under shrub leaves, along fence lines, under decks and steps, and in lower tree branches. Open, sunny lawn is skipped, because mosquitoes don't rest there.
Wildlife in your home
What animals do you handle?
We handle raccoons, squirrels, skunks, groundhogs, birds, opossums and bats. Seeing a different animal? Text us and we'll let you know if we can help.
How does wildlife control start?
Every wildlife job starts with a free inspection. A Service Advisor finds how animals are getting into your home, then recommends a solution to remove them and seal up where they get in.
What wildlife services do you offer?
We offer wildlife exclusion and wildlife trapping, starting with a free wildlife inspection.
Where do you offer wildlife control?
Liberty Pest Control provides wildlife removal in Paducah, Southern Illinois and Hopkinsville, with help for animals in attics and crawlspaces, like raccoons, squirrels and bats. Wildlife control is not available in Bowling Green.
Crawlspace, attic and exclusion work
What does Liberty Home Services offer?
We offer vapor barriers, wood-decay fungus treatment, crawlspace doors and vents, crawlspace insulation, crawlspace cleanouts, attic insulation, insulation removal, attic sanitation after wildlife and rodents, brown recluse remediation, rodent shield and gutter protection, starting with a free inspection.
Is Liberty Home Services only for home sales?
No. Liberty Home Services is for any homeowner. If you're buying or selling a home, the realtor, the buyer or the seller can set up the work.
What happens at the free inspection?
A Service Advisor checks your crawlspace and attic for moisture, wood problems, insulation needs and pests. Then they recommend fixes.
Where is Liberty Home Services available?
Liberty Home Services is available in Paducah, Southern Illinois and Hopkinsville. It is not available in Bowling Green.
Who handles bigger structural or water problems?
The Crawlspace Ace, LLC is our partner company. It handles crawlspace encapsulation, termite damage repair, basement waterproofing, sump pumps and floor supports.
Commercial pest control
What is the Pest Quality Audit?
It's a free, close look at your business for pests and the conditions that attract them. You get an emailed report with photos and recommendations.
What does the Pest Quality Audit look at?
We look at drain flies, house flies, sanitation, conducive conditions (things that attract pests), rodents, spiders, German cockroaches and American cockroaches, and more.
What industries do you serve?
We service all types of commercial facilities, including restaurants, apartments, hotels, warehouses, industrial facilities, medical facilities, hospitality, retail and manufacturing.
Where do you offer commercial pest control?
Liberty Pest Control provides commercial pest control in Paducah, Southern Illinois, Hopkinsville and Bowling Green, starting with a free Pest Quality Audit.
Bed bugs
How do you treat bed bugs?
We inspect first, then treat. Treatment has three parts: vacuuming, a dust worked into the voids and cracks where bed bugs harbor, and a chemical treatment where bed bugs hide.
How do I prepare for a bed bug treatment?
Your Service Specialist gives you a preparation sheet. Infested bed linens aren't treated: strip them, seal them tightly in a plastic bag, then launder and dry them at high temperatures before they're used again.
Can you treat my mattress?
Yes. The product we use is approved for direct application to mattress and box spring surfaces. Porous surfaces like mattresses and carpet edges are treated until they're thoroughly damp, but not wet.
Does the treatment work on bed bug eggs?
The product we use is labeled to kill bed bugs and bed bug eggs, and all bed bug life stages. Your Service Specialist treats the places eggs are laid, which is why the seams, folds, tufts and edges get the attention they do.
When can I use the bed again?
Once the spray has dried. Nothing that was treated is used before then, and the bed is re-made with clean linens.
Do I need an exterminator for bed bugs?
Bed bugs aren't part of our pest control plans, so they're treated on their own. Your Service Specialist inspects first, gives you a preparation sheet, and then treats. Text or call our office to discuss treatment and pricing.
How do bed bugs get into a home?
Bed bugs are efficient hitchhikers. They're easily transported into a home on luggage, clothing, beds and furniture.
Where do you treat bed bugs?
Liberty Pest Control treats bed bugs in Paducah, Southern Illinois, Hopkinsville and Bowling Green. Text or call our office to discuss treatment and pricing.